Odysseyware

status.odysseyware.com

1. Odysseyware SIS Scheduled Maintenance

   Sep 30, 19:30 MST
   Completed - The scheduled maintenance has been completed.

   Sep 30, 19:00 MST
   In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

   Sep 30, 14:49 MST
   Scheduled - Odysseyware's instance of Genius SIS will be taken offline to performance maintenance tonight, September 30th at 7:00 P.M. MST (10:00 P.M. Eastern) through 7:30 P.M. (10:30 P.M. Eastern). During this scheduled maintenance window, users will be unable to sign into the SIS system. We thank you for your understanding and support.

2. Odysseyware SIS

   Sep 30, 14:21 MST
   Resolved - This incident has been resolved.

   Sep 30, 13:52 MST
   Update - We are continuing to work on a fix for this issue.

   Sep 30, 13:14 MST
   Identified - The Odysseyware SIS team is performing an emergency hot-fix to address an issue with the system. We apologize for this disruption. More information will be provided shortly.

3. Odysseyware Maintenance

   Sep 23, 21:32 MST
   Completed - The scheduled maintenance has been completed.

   Sep 23, 20:00 MST
   In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

   Sep 23, 09:21 MST
   Scheduled - September 23rd from 8:00PM - 10:00PM MST, Edgenuity together with Odysseyware engineers will be performing a planned system maintenance to improve our customer experience. During this time, students and teachers may will not have access to the Odysseyware platforms.
   
   If you experience any issues after this maintenance, please email customersupport@edgenuity.com.
   
   Thank you for your partnership,
   
   The Edgenuity Team

4. Odysseyware Maintenance

   Sep 12, 22:00 MST
   Completed - The scheduled maintenance has been completed.

   Sep 12, 21:00 MST
   In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

   Sep 5, 13:07 MST
   Scheduled - September 12th from 11:55 p.m. to September 13th 1:00 a.m. Eastern time, Edgenuity together with Odysseyware engineers will be performing a planned system maintenance to improve our customer experience. During this time, students and teachers may experience intermittent access to the Odysseyware platforms.
   
   If you experience any issues after this maintenance, please email customersupport@edgenuity.com.
   
   Thank you for your partnership,
   
   The Edgenuity Team

5. Partial Outage

   Jun 18, 08:02 MST
   Resolved - The situation has now been resolved. We very much wish to apologize for any inconvenience. If there are questions or concerns, please contact Support at 1-877-251-6662.

   Jun 18, 07:13 MST
   Identified - Our monitoring systems indicate some Odysseyware customers are experiencing an issue. We have identified the issue and actively working to resolve it. We will update this page as more information is available. Sorry for the inconvenience.