Students that are experiencing issues with their Odysseyware courses may contact Odysseyware's technical support department directly:
Regular Office Hours
8AM - Midnight - Monday, Friday
2PM - 8PM - Saturday and Sunday
Toll Free: 877-251-6662
Email Support: Odysseyware Technical Support
Odysseyware will auto-logout students that are inactive for twenty-five (25) minutes. Often times, students are auto-logged out while typing an extended learning response. To prevent this from occurring, students should press the refresh button every ten minutes.
The refresh button is pictured above (circled in green).
The refresh button will update the word count, check spelling, and reset the inactivity timer.